Your first conversation

A little preparation.
A clearer next move.

Start with what you want to do. You don’t need the right technical words, and you stay in charge of every tap.

Walk through setup
01

Choose what
you want to share.

Think of one thing you want help finding or doing. Close passwords, payment details and private messages before starting a shared session.

Shared screen images and your voice are sent to cloud services for assistance. Sharing can continue as you move between apps, so consider what may appear next, including notifications.

Read about sharing & privacy
02

Start where
the help happens.

If you already have the test app installed, open it on your iPhone. It may still appear as Screen Assistant.

  1. Tap Start Assistance.
  2. Read the screen-sharing explanation.
  3. Choose Start Screen Sharing when you’re ready, or Cancel to leave without starting.

Voice guidance needs microphone permission. iOS asks separately for screen-sharing permission. This website cannot grant either permission or control other apps on your phone.

03

One more choice.
Made by you.

In Apple’s system sheet, choose Screen Assistant Broadcast and tap Start Broadcast. Opening the sheet alone has not started sharing.

These are separate stages. If the app says sharing is unavailable, don’t assume it can see the screen simply because you opened the sharing sheet.

Get help with sharing
04

Say the goal.
Make the move.

Once sharing is active, say what you want help with. Open the app or screen you want to discuss. You follow the guidance by tapping and scrolling yourself.

“I’m trying to find a setting, but I don’t know where to look.”

An example of how to ask — not a recorded demonstration.

If an instruction doesn’t match what you see, describe the difference. You can ask for an explanation or end assistance rather than following an uncertain instruction.

Leave on your terms

Finished?
Stop sharing.

Use the controls in the iPhone app to pause screen sharing or end assistance. Pausing screen sharing stops new images; ending assistance also stops microphone capture and closes the assistance connection.

Going back to the Home Screen is not the same as ending a shared session.

Something didn’t work?

Before your first session

A few questions
are a good thing.

Read the FAQ